How Does Therapy Work? Therapy is designed to offer the client a safe and confidential space to discuss their most intimate thoughts, feelings and experiences. One session generally lasts anywhere between 45-60 minutes and occurs over a period of time. Ideally, therapy is terminated after the client has met all identified goals and/or the identified stressors have been addressed and has become more manageable or resolved. Generally, termination is discussed after the client has identified healthy coping skills and support systems.

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Does This Mean I’m Crazy? Attending therapy does not mean “you are crazy”. Therapy is intended for various reasons including that of personal growth. Individuals can attend therapy and discuss their thoughts about the stigma most commonly associated with receiving such services.

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Will I Have a Diagnosis? Attending therapy does not warrant a mental health diagnosis. Often times a mental health professional may identify symptoms of a disorder and provide a preliminary diagnosis (diagnoses), other times a diagnosis is given and is discussed. Additionally, if a client decides to utilize their private health insurance to cover the cost of services then it is likely that a mental health diagnosis will be on file with both the counseling center and the managed care company.

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How Do I Make an Appointment? You may schedule an appointment via the link directly below:

https://shenithia-arnold.clientsecure.me/

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Can I Use My Insurance? Dr. Arnold is currently contracted with Aetna, Anthem/BCBS, Cigna, Evernorth, Optum, United Behavioral Health, PRIME Healthcare. However, it may be important to note that these contractual agreements may change at any point. Contact the telephone number listed on the back of your insurance card to inquire about outpatient behavioral health benefits. Be sure to ask about co-payments, deductibles, and authorizations.

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Do You Accept EAP? Yes. Dr. Arnold is contracted with LiveSAFE, WellSpring EAP, ESI EAP, SpringHealth EAP. Other affiliates includes Teledoc, Therapy for Black Girls, PsychologyToday. 

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What Methods of Payment Do You Accept? Journey2Greatness is currently contracted with Anthem, BCBS, Aetna, Cigna, Evernorth, Optum, United Behavioral Health, and Prime Healthcare. Additionally, payment in the form of Cash, Zelle (shenithia.arnold@gmail.com), Cash App ($ShenithiaArnold), Visa, MasterCard, Discover, American Express and Cashier Check (money order). Personal Checks are not accepted.

 

Do You Offer a Sliding Scale? A sliding scale may be offered (at the discretion of the provider) upon request to self- pay clients after one full payment.

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Will I Be Required To Take Medication? Attending therapy does not warrant psychotropic medications. However, should Dr. Arnold believe that a client would best benefit from psychotropic medications; she would discuss with the client and/or guardian and make such recommendations.

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Is This Confidential? Dr. Arnold is required by law to protect the confidentiality of all clients. Any disclosure will occur only after the client or parent/guardian of a minor has signed a release of information. Limits to confidentiality only apply when Dr. Arnold believes that there is clear and imminent danger to self or others. In such case, Dr. Arnold is mandated by law to disclose needed information to the appropriate authorities to prevent harm to client or others. However, the client will be informed of such procedure prior to disclosure.

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What If I Don’t Want To Continue Services? If you have begun services and wish not to continue, please inform Dr. Arnold of your thoughts and feelings so that together you and Dr. Arnold can develop a healthy termination plan.

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Where Is The Office Located? The office is located at 2751 Buford Highway NE Atlanta Georgia 30324. *Currently Providing Virtual Services Only*